Senior Customer Success Manager
Job Summary
Leading high-impact client engagements, the full-time Senior Customer Success Manager will oversee a portfolio of top brands, ensuring successful platform adoption and delivering strategic marketing analytics insights in a remote environment.
Key responsibilities
- Manage day-to-day client relationships across seniority levels for a portfolio of 10+ brands
- Guide clients through sophisticated measurement strategies and provide optimization insights
- Collaborate with technical teams to oversee platform deployment and contribute to product feature development
Required qualifications
- 7+ years of experience in client services management
- Expertise in marketing attribution, media mix modeling, or applied marketing analytics
- Familiarity with ad-tech and MarTech platforms, including Google Analytics
- Minimum BA/BS or equivalent education
- Proven ability to work independently and manage complex client engagements
Complete Job Description
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