Job Summary

A company is looking for a Senior Customer Success Manager.

Key Responsibilities:

• Foster connections with key stakeholders and guide customers in attaining their business goals
• Champion innovation and early adoption of platform features
• Identify suitable projects for guided Services and serve as a bridge between the customer and the Services team

Qualifications:

• BA/BS Degree or equivalent
• 5+ years of relevant work experience
• Proficiency in HTML, CSS, JavaScript, APIs, JSON, HTTP Requests, and various authentication methods
• Familiarity with JIRA, Martech, Salesforce, Marketo, Hubspot, Eloqua, and marketing automation
• Experience with large-scale implementation of complex solution environments and understanding of diverse event marketing processes