Senior Customer Success Manager

Job is Expired

Location: Nationwide

Compensation: To Be Discussed

Reviewed: Thu, Sep 28, 2023

Job Category: Account Management

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced, Senior Level

Education Level: Bachelors

Job Summary

A company is looking for a Senior Customer Success Manager who will drive customer satisfaction, adoption, and growth for a portfolio of top customers.

Key Responsibilities:

Maintain a portfolio of accounts with low churn, high adoption, and high health scores
Collaborate cross-functionally to support customer journey and business value attainment
Manage customer interactions, support marketing programs, and drive demand for incremental solutions

Required Qualifications:

Familiarity with customer success organizations
Strong business acumen in a B2B environment
Proven ability to influence and build relationships
Technical aptitude with SaaS and software business models
5+ years of Customer Success or Account Management experience

COMPLETE JOB DESCRIPTION

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Job is Expired

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