Senior Customer Success Manager EMEA

Job is Expired

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Fri, May 10, 2024

Job Category: Account Management

Career Level: Experienced, Senior Level

Job Summary

A company is looking for a Senior Customer Success Manager in the UK.

Key Responsibilities:

Manage customer relationships, drive product adoption and satisfaction
Develop security testing programs for customers and identify upsell opportunities
Program manage account escalations and conduct Executive Business Reviews

Qualifications:

2-4 years of relevant experience in SaaS and cybersecurity
Experience engaging with C Level Executives and owning customer renewals
Ability to collaborate with sales for customer growth, work across time zones, and use Salesforce
Capacity to prepare and deliver Executive Business Reviews
Drive, adaptability, and eagerness to excel in a fast-paced environment

COMPLETE JOB DESCRIPTION

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Job is Expired

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