Senior Customer Success Manager Scaled Program
Job is Expired
Location: Remote
Compensation: Salary
Staff Reviewed: Wed, Jul 03, 2024
Job Summary
A company is looking for a Senior Customer Success Manager for a Scaled Program
Key Responsibilities:
- Develop and execute a comprehensive digital customer success strategy
- Utilize data analytics to identify patterns and trends in customer interactions
- Nurture growth in Community knowledge-sharing as part of a scaled activation and enablement motion
Required Qualifications:
- Experience leading Customer Enablement strategies
- Previous B2B client-facing role experience
- Strong business acumen in self-service strategies
- Understanding of community champion archetypes and motivations
- Entrepreneurial mindset and passionate about building Customer Success in a startup environment
COMPLETE JOB DESCRIPTION
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Job is Expired
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