Senior Customer Support Engineer

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Wed, Jun 18, 2025

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced, Senior Level

Job Summary

A company is looking for a Senior Customer Support Engineer.

Key Responsibilities

Manage the post-sales customer lifecycle from installation and onboarding through upgrades
Provide customer support, including diagnosing and debugging customer problems
Build relationships with customers to understand their desired business outcomes

Required Qualifications

5+ years of experience in customer support or related field
Proficiency in Docker, GitHub or GitLab, SQL, and Postgres
Experience with Linux command line and shell scripting
Knowledge of Python, REST APIs, and JSON processing
Familiarity with networking concepts such as NetBox, DCIM, and IPAM

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

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Website

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