Senior Customer Support Manager

Job is Expired
Location: Remote
Compensation: Salary
Reviewed: Tue, May 20, 2025

Job Summary

A company is looking for a Senior Manager, Customer Support.

Key Responsibilities
  • Manage the Customer Support team to meet or exceed customer support objectives
  • Mentor Customer Support Managers and hold regular meetings to address customer issues
  • Collaborate with Cloud Operations Management on escalated issues and improve service delivery


Required Qualifications
  • College diploma or bachelor's degree in a technology-related field or equivalent work experience
  • Prior leadership or supervisory experience
  • 5-7 years of software support experience
  • Experience with Microsoft Windows, IIS, SQL Server, and Microsoft Azure

COMPLETE JOB DESCRIPTION

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