Senior CX Strategist

Job is Expired

Location: Remote

Compensation: Salary

Staff Reviewed: Fri, May 10, 2024

Job Category: Customer Service

Weekly Hours: Full Time

Employment Status: Permanent

Career Level: Experienced, Senior Level

Education Level: Bachelors, Masters

Job Summary

A company is looking for a Senior Customer Experience (CX) Strategist.

Key Responsibilities:

Assist in establishing and expanding federal agency CX teams
Serve as a strategic leader to help federal clients improve their customer experience
Champion and integrate diversity, inclusivity, and accessibility into CX strategies

Qualifications:

5+ years of direct experience in/with CX strategy
Ability to obtain a Public Trust clearance
Bachelor's degree in marketing, communications, social science, or related discipline
Strong experience and comfortability with Microsoft Office suite, Keynote, and virtual collaboration tools
Track record of developing digital strategies for various consumer audiences and product categories

COMPLETE JOB DESCRIPTION

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Job is Expired

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