Senior Data Analyst

Job Summary

A company is looking for a Data Analyst II to support data analytics initiatives within Veteran Experience Services.

Key Responsibilities

• Lead data ingestion and modeling from multiple operational and feedback sources into enterprise data platforms
• Develop and refine customer experience measurement frameworks, aligning metrics to strategic priorities
• Engineer dashboards and reporting artifacts to deliver actionable insights to product teams and leadership

Required Qualifications

• Public Trust Clearance or higher (ability to obtain and maintain required background investigation)
• 6-8 years of experience in data analysis, data modeling, or customer experience measurement
• Strong proficiency with enterprise analytics and survey platforms (e.g., PowerBI, Medallia)
• Experience working within the VA data ecosystem or similar federal programs
• Knowledge of data modeling techniques, including SQL-based analysis and pipeline development