Senior Data Analyst - CRM
Job Summary
Connecting customer behavior and data insights, the full-time Senior Data Analyst - CRM will support CRM strategies for SMEs by translating analytical outputs into actionable recommendations, driving engagement, retention, and revenue growth in a remote work environment.
Key responsibilities
- Support the evolution of CRM strategies based on customer data, campaign performance, and business opportunities
- Translate complex analyses into practical recommendations for CRM, Marketing, and other stakeholders
- Lead performance analyses to evaluate the impact of campaigns and customer interactions
Required qualifications
- Solid experience in data analysis, CRM analytics, or marketing analytics
- Advanced proficiency in SQL for data extraction and modeling
- Experience with BI tools such as Power BI or Tableau
- Familiarity with CRM metrics and lifecycle analytics
- Experience in translating analytical outputs into actionable communication strategies
Complete Job Description
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