Senior Data Analytics Manager

Job Summary

A company is looking for a Senior Data Analytics Manager - SSC.

Key Responsibilities

• Act as a trusted analytical partner to SSC operations leadership, converting business needs into analytical questions
• Own end-to-end analysis of SSC performance, including conversion health and retention signals
• Drive analytical frameworks and dashboards in Power BI for SSC leaders to monitor operational KPIs

Required Qualifications

• 8+ years of experience in business analytics, operations analytics, strategy, or management consulting
• 4+ years of experience working directly with senior operations or call center stakeholders
• Proven ability to work with ambiguous or imperfect data environments
• Bachelor's degree in Business, Analytics, Operations, Engineering, or related field
• Experience in higher education or enrollment management is preferred