Senior Deposit Operations Specialist

Job Summary

Proactively managing complex deposit-related issues, the full-time Senior Deposit Operations Specialist will support member-facing employees, enhance member experiences, and ensure compliance with regulations in a hybrid remote/in-office environment.

Key responsibilities

• Research and resolve complex deposit issues while providing high-quality member experiences
• Act as a subject matter expert on legal documentation and advanced account maintenance for deposit products
• Lead initiatives to optimize deposit operations processes and ensure compliance with internal policies and external regulations

Required qualifications

• Three years of progressively responsible experience in the financial industry or related field
• Associate's Degree in Business, Finance, Accounting, or a related field, or equivalent experience
• Preferred CRCM certification
• Intermediate proficiency in Microsoft Office and experience with core banking systems
• Thorough understanding of credit union policies, IRS guidelines, and banking regulations related to deposit operations