Senior Developer Support Engineer
Job Summary
A company is looking for a Senior Developer Support Engineer.
Key Responsibilities
- Independently resolve complex technical support cases related to APIs, SSO/SAML, SCIM, and integrations
- Serve as an escalation point for advanced developer and admin support issues
- Collaborate with Product and Engineering teams to drive improvements in tooling and documentation
Required Qualifications
- 3+ years in advanced technical or developer support roles with experience in APIs and integrations
- Proven ability to troubleshoot complex systems in ambiguous environments
- Deep experience with REST APIs, JavaScript, and modern web debugging tools
- Experience with SCIM provisioning or advanced admin/developer surfaces
- Background in contributing to internal tooling, automation, or technical content
COMPLETE JOB DESCRIPTION
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Company Overview
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