Senior Digital Account Manager

Job Summary

Owning a portfolio of retainer clients, the remote Senior Digital Account Manager will serve as a strategic partner, proactively identifying growth opportunities, managing budgets, and ensuring the delivery of impactful digital solutions.

Key responsibilities

• Leading roadmapping, prioritization, and performance reviews for client accounts
• Translating client goals into actionable briefs for design, development, and content teams
• Proactively identifying account expansion opportunities and managing retainer budgets effectively

Required qualifications

• 5+ years in a digital or creative agency, with at least 2 years in a Senior Account Management or Client Success role
• Proven track record managing retainer accounts and deepening client relationships
• Technically credible in web platforms, CMS, performance, SEO/AEO, and digital marketing strategy
• Experience with tools like Webflow, Figma, Slack, and project management platforms
• Full professional English proficiency required