Senior Digital Experience Specialist

Job Summary

A company is looking for a Sr. Renewals Digital Experience Specialist.

Key Responsibilities

• Partner with Product and Engineering to optimize the e-commerce checkout experience for renewals
• Own the logic for the auto-renewal program and define criteria for renewal types
• Design and implement digital-only pricing strategies and communication plans to drive renewal intent

Required Qualifications

• 6+ years in SaaS GTM, with at least 3 years focused on digital-led sales or automated renewals
• Deep familiarity with subscription billing and e-commerce platforms and their integration with Salesforce/CPQ
• Experience using Marketing Automation tools (e.g., Marketo, Braze, Gainsight PX)
• Bachelor's degree in Business, Finance, Economics, Data Science, or a related field
• Proven ability to present complex technical findings to non-technical executive audiences