Senior Director, Mission Critical Services

Job Summary

A company is looking for a Senior Director, Unified Mission Critical Services.

Key Responsibilities

• Manage and mentor a team responsible for offering development and go-to-market strategies
• Oversee research and data analysis to create compelling offers and coordinate with cross-functional teams
• Ensure customer promises are delivered consistently and drive continuous improvement programs

Required Qualifications

• Bachelor's Degree in Business Administration, Economics, Finance or related field AND 10+ years leading business strategy and/or product strategy teams, or equivalent experience
• 6+ years of people management experience
• Experience running, supporting, or optimizing mission critical solutions
• Proficiency in market need analysis, research, and competitive benchmarking
• Proven track record of driving business growth and improving customer experience