Senior Director of Agent Engagement

Job Summary

A company is looking for a Senior Director, Agent Enablement and Engagement.

Key Responsibilities

• Develop and lead a comprehensive agent enablement strategy throughout the agent lifecycle
• Build and execute engagement programs to enhance agent satisfaction and loyalty
• Define KPIs and leverage data to optimize enablement and engagement initiatives

Required Qualifications

• Bachelor's degree in marketing, business, communications or equivalent experience
• Ten years of marketing communications, digital marketing, or project management experience in financial services or a related industry
• Eight years of management experience
• Broad experience developing and executing marketing strategies for complex projects
• Technical acumen to design campaigns that utilize traditional and digital marketing platforms