Senior Director of Client Management

Job Summary

Building strong relationships with executive partners, the full-time salaried Senior Director of Client Management will develop tailored account strategies, serve as a trusted advisor, and leverage data insights to enhance client experiences while collaborating with various internal teams.

Key responsibilities

• Own and drive client strategy by developing and executing tailored account strategies that align client goals with Cedar's business objectives
• Serve as a trusted advisor to C-suite and VP-level client stakeholders, understanding their business challenges and effectively positioning Cedar's solutions
• Collaborate cross-functionally with Sales, Product, Commercial Strategy, and Operations to deliver seamless client experiences and identify growth opportunities

Required qualifications

• 7-10 years of experience in account management, sales, business development, and/or consulting
• Proven track record of building relationships with VP-level and above stakeholders in health systems
• Experience securing contract renewals and/or expansions
• Strong interest in the healthcare tech industry with the ability to understand and articulate product capabilities
• Demonstrates a self-starter mentality with experience working across multiple internal departments