Senior Director of Client Services

Job Summary

Overseeing multiple pharmaceutical campaigns, the full-time Senior Director of Client Services will manage a team of Client Success Managers, drive account growth and retention, and collaborate with clients and internal stakeholders to align campaign strategies with brand goals in a remote work environment.

Key responsibilities:

• Own a portfolio of pharmaceutical accounts, focusing on retention, expansion, and overall account health
• Develop and execute annual account growth plans while leading quarterly business reviews to present campaign metrics
• Manage and mentor a team of Client Services Managers, fostering collaboration across various departments to deliver integrated solutions

Required qualifications:

• Bachelor's degree in a relevant field
• 6+ years of experience in Marketing and/or Consulting, particularly in the HCP space
• Proven history of building strategic client relationships, preferably with pharmaceutical brand managers
• Experience leading and developing high-performing teams
• Exceptional presentation skills and a strong ability to drive revenue growth through consultative selling