Senior Director of Client Success

Job Summary

A company is looking for a Senior Director, Client Success.

Key Responsibilities

• Build and maintain executive client relationships, acting as a trusted advisor
• Drive company growth by identifying expansion opportunities and generating new business leads
• Lead the design and implementation of innovative client-focused solutions to enhance service delivery

Required Qualifications

• 15 years in Account Management/Customer Success, with at least 5 years in leadership roles
• Experience in high-touch service and SaaS/Fintech platforms
• Proven ability to manage multi-regional accounts and navigate localized travel regulations
• Background in Corporate Travel Management
• Bachelor's degree or equivalent professional experience