Senior Director of Collections Strategy

Job Summary

A company is looking for a Sr. Director of Servicing & Collection.

Key Responsibilities

• Lead operations of internal servicing and collections teams to ensure quality customer interactions and compliance
• Oversee vendor relationships to align with performance and regulatory standards
• Develop and implement collections strategies to optimize performance across delinquency stages

Required Qualifications

• Bachelor's degree in Business, Finance, Operations, or related field; Master's degree preferred
• 10+ years of experience in consumer lending servicing/collections leadership
• Extensive knowledge of collections regulations and compliance requirements
• Demonstrated ability to execute strategic initiatives that drive business impact
• Strong analytical skills with experience in interpreting complex datasets