Senior Director of Concierge Services

Job Summary

A company is looking for a Senior Director, Head of Concierge Member Experiences Team.

Key Responsibilities

• Lead and inspire a global, 24/7/365 service team of experts
• Establish a compelling vision and strategic direction for the team
• Drive business results and ensure the team meets core KPIs and strategic objectives

Required Qualifications

• Bachelor's Degree or military experience
• At least 10 years of people management experience
• At least 8 years experience leading and building scaled teams
• At least 5 years experience in sales or business development
• At least 5 years of process and project management experience