Senior Director of Customer Partnerships

Job Summary

Leading the management of end-to-end revenue cycle engagement, the full-time Senior Director of Customer Partnerships will oversee staff, collaborate with stakeholders, and enhance client relationships while focusing on operational performance and strategic development in a remote setting.

Key responsibilities

• Oversee day-to-day leadership of revenue cycle operations and manage staff performance
• Communicate revenue cycle performance metrics and collaborate with client executives to address their needs
• Identify and implement projects to improve operational performance and align objectives across teams

Required qualifications

• Bachelor's degree or equivalent experience
• Minimum of 10 years of relevant experience, including 7 years in a management role
• Proven track record in revenue cycle management and client relationship management
• Experience in strategy development and operational performance improvement
• Ability to act as a change agent and foster collaboration across organizations