Senior Director of Customer Strategy

Job Summary

A company is looking for a Senior Customer Director to lead and expand strategic partnerships with life sciences clients.

Key Responsibilities

• Serve as Executive Sponsor for strategic life sciences accounts and drive account growth strategy
• Provide executive oversight across commercial operations, including sales force design and territory strategies
• Lead incentive compensation strategy and ensure alignment with brand strategy and market dynamics

Required Qualifications

• 12-15+ years of leadership experience in life sciences commercial operations or consulting
• Deep expertise in pharmaceutical, biotech, or medical device commercial models
• Proven experience in managing executive client relationships and expanding revenue
• Strong financial acumen with experience managing P&L performance
• Bachelor's degree required; MBA or advanced degree preferred