Senior Director of Due Diligence

Job Summary

Responsible for overseeing the operational execution and continuous improvement of customer and partner onboarding, Know Your Customer (KYC), and Due Diligence (DD) functions, the full-time Senior Director of Due Diligence will lead a remote team, ensuring compliance with regulatory standards while driving operational efficiency and quality across workflows.

Key responsibilities

• Manage day-to-day operations of the Onboarding & Due Diligence function, ensuring compliance and efficiency in KYC, DD, and Customer Identification Program (CIP) workflows
• Lead and develop a high-performing team, establishing performance expectations and continuous improvement initiatives
• Serve as the primary point of contact during regulatory examinations, ensuring the program is examination-ready and managing audit findings to closure

Required qualifications

• 10-12+ years of experience in BSA/AML compliance, with significant experience in KYC, DD, and onboarding at a federally regulated financial institution
• Minimum of 7 years of direct management experience in compliance operations teams
• Bachelor's degree required; advanced degree in Finance, Business Administration, Law, or related field preferred
• Deep expertise in KYC/DD requirements and the risk-based approach to customer due diligence
• Experience leading regulatory examinations and internal audits, including preparation and management of findings