Senior Director of Operations

Job Summary

To drive operational strategy and business excellence across global Data Center Operations, the full-time Senior Director of Operations Excellence will manage organizational readiness, vendor governance, and financial oversight while ensuring alignment with enterprise priorities and operational initiatives in a remote setting.

Key Responsibilities

• Serve as a strategic partner to align regional operations with corporate priorities and develop operational strategies for improved safety and efficiency
• Lead enterprise operations transformation initiatives and coordinate cross-functional programs to ensure organizational readiness for major operational changes
• Oversee vendor strategy and financial management, ensuring operational initiatives meet expected business outcomes and support strategic investment decisions

Required Qualifications

• Bachelor's degree in Engineering, Business, Operations Management, or a related discipline; Master's degree preferred
• 7+ years of progressive leadership experience in mission-critical operations or data center environments
• Demonstrated success in leading cross-functional operational strategy and enterprise-scale business initiatives
• Experience in operational readiness, workforce planning, and vendor governance
• Strong understanding of mission-critical infrastructure and operational excellence principles