Senior Director of Operations

Job Summary

Leading national operations remotely, the full-time Senior Director of Operations will drive operational excellence, service quality, and sustainable growth across multiple states while overseeing regional Directors and ensuring compliance with regulations.

Key Responsibilities

• Provide senior level oversight of multi-state operations to ensure high quality, consistent service delivery
• Execute enterprise level strategic initiatives and partner with executive leadership on growth strategies and program launches
• Lead, coach, and develop regional Directors of Operations and senior operational leaders to promote a culture of continuous learning

Required Qualifications

• Bachelor's degree in Business Administration, Healthcare Management, Human Services, or a related field
• Master's degree preferred or equivalent senior level operational leadership experience
• 8+ years of progressive operations leadership experience, including senior or executive roles
• Proven success leading multi-state or national operations in regulated environments
• Strong background in home care, home health, personal care, or fiscal intermediary services