Senior Director of Professional Services

Job Summary

A company is looking for a Senior Director, Professional Services.

Key Responsibilities

• Lead and develop a Professional Services team to deliver exceptional customer outcomes
• Coordinate with delivery partners for seamless, high-quality project execution
• Optimize delivery methodologies and drive innovation to ensure efficient and scalable engagements

Required Qualifications

• Bachelor's or Master's degree in a technical field (e.g., Information Systems, Business Informatics, Computer Science)
• Practical experience in managing high-performance Professional Services teams in enterprise environments
• Deep experience in enterprise customer delivery and managing complex engagements
• Background in process automation or familiarity with process orchestration platforms is a plus
• Strong cross-functional collaboration skills to align teams around a unified customer journey