Senior Director of Renewals

Job Summary

Leading a team of Renewal Account Managers, the full-time Senior Director of Renewals will be responsible for maximizing recurring revenue through high renewal rates and churn mitigation while developing and executing regional renewal strategies in a remote environment.

Key responsibilities

• Lead the team to exceed quarterly and annual ARR, renewal rate, uplift, and forecast accuracy targets
• Build a high-performing organization through hiring, coaching, talent development, and performance management
• Partner cross-functionally to improve execution and remove friction in the renewal process

Required qualifications

• 8+ years of experience in software or SaaS renewals, retention, or post-sales revenue leadership
• Proven track record of leading high-performing renewal teams that meet ARR and churn targets
• Strong executive presence with experience in complex commercial negotiations
• Demonstrated ability to build operating rigor through forecasting and performance analytics
• 4-year degree in Business; MBA is a plus