Senior Director of Sales Training

Job Summary

To enhance customer experience and drive innovation, the full-time Senior Director of Sales Training will manage cross-functional initiatives, develop training roadmaps, and integrate AI into work processes in a flexible or remote work environment.

Key responsibilities

• Create a differentiated, self-service customer experience across the organization
• Coordinate the central plan for content management and training application development
• Design and execute customer feedback loops to foster rapid iteration and innovation

Required qualifications

• 5+ years in complex global program management with cross-functional experience
• Experience in product management and product strategy is preferred
• Proven ability to influence and lead diverse stakeholders
• 5+ years working with cloud platform technologies and customers
• Strong experience in integrating AI into work processes and decision-making