Senior Director of Service Delivery
Job Summary
Leading client delivery operations, the full-time Senior Director of Service Delivery will strengthen executive relationships and drive service excellence across assigned accounts while working remotely.
Key responsibilities
- Develop executive-ready presentations and client updates aligned to business priorities
- Lead performance analytics and reporting to communicate results, trends, risks, and opportunities
- Identify opportunities to improve service delivery, operational performance, and revenue cycle results
Required qualifications
- Bachelor's degree required; equivalent experience may be considered
- 10+ years of experience in relevant fields, including 7+ years in management
- Deep healthcare revenue cycle expertise
- Strong analytics skills
- Proven executive-level influence and relationship management experience
Complete Job Description
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