Senior Director of Technical Projects

Job Summary

A company is looking for a Senior Director, Technical Projects (Remote).

Key Responsibilities

• Oversee the design and delivery of complex information technology solutions and serve as the technical lead for various projects
• Develop and implement operational strategies to enhance client experience and ensure compliance with service level agreements
• Monitor team performance and provide guidance to support professional development and project compliance

Required Qualifications

• Bachelor's Degree in a related field required
• 12-15 years of relevant professional experience required
• 5 or more years of senior leadership and management experience required
• Experience in overseeing the design and maintenance of public-facing websites
• Experience with AI integrations, API, CRM, Genesys, Power BI, SMS, and SSO