Senior Director, Solutions Engineering

Job Summary

Leading a team of high-performing Solutions Engineers, the full-time Senior Director, Solutions Engineering will develop the technical sales strategy for the Americas, collaborating closely with various departments to drive customer adoption and retention in a remote environment.

Key responsibilities

• Recruit, mentor, and manage a team of presales Solutions Engineers while balancing hands-on technical work
• Engage directly in customer conversations to advance deals and act as an executive sponsor for key accounts
• Own and report on regional performance metrics, including ARR and pipeline coverage, while collaborating with sales leadership on customer programs

Required qualifications

• 3+ years in a Director-level role with 5-10 years in technical positions within high tech
• Hands-on experience with monitoring, data, or visualization products, demonstrating credibility with technical and executive stakeholders
• Proven success in a fast-paced, high-growth startup environment
• Experience with formal sales methodologies and managing team performance
• Familiarity with open-source selling or cloud-first go-to-market strategies is advantageous