Senior Disability Claims Examiner

Job Summary

A company is looking for a Senior Disability Claims Examiner to provide exceptional customer service and manage disability claims.

Key Responsibilities

• Manage an assigned block of approximately 75 Long-Term and Short-Term Disability claims, ensuring a seamless experience for clients
• Engage with clients and internal teams to enhance the claims journey, addressing behavioral health and vocational opportunities
• Identify and implement process improvements to elevate the claimant experience

Required Qualifications

• 3+ years of experience in Long-Term Disability claims
• Experience with Short-Term Disability claims and Life Waiver of Premium is preferred
• Ability to communicate confidently with claimants, attorneys, and medical professionals
• Strong documentation skills for capturing conversations and developing claim plans
• Advanced math skills for financial calculations related to disability claims