Senior Disability Claims Specialist

Job Summary

Supporting a seamless transition for claimants from Short Term Disability to Long Term Disability, the full-time Senior Disability Claims Specialist will manage complex claim adjudication and collaborate with internal and external resources in a virtual environment.

Key responsibilities

• Lead complex disability claim adjudication during the transition from STD to LTD
• Assess ongoing disability and document claims files accurately
• Ensure timely and accurate completion of bridging actions while setting clear expectations for claimants

Required qualifications

• Experience in disability claims management or a related field
• Strong understanding of Short Term and Long Term Disability processes
• Ability to exercise independent judgment and critical thinking skills
• Exemplary customer service skills
• Effective inventory management abilities