Senior Ecommerce Director

Job Summary

Driving the ecommerce segment's growth and strategy, the full-time Senior Ecommerce Director will lead cross-functional initiatives, oversee sales cycles, and represent the company at industry events, all while working remotely.

Key responsibilities

• Act as the internal CEO of the ecommerce vertical, accountable for growth, adoption, and customer outcomes
• Oversee ecommerce sales cycles and lead customer expansion initiatives, ensuring alignment across Sales, Marketing, Product, and Customer Success
• Develop a clear strategy and product direction for the ecommerce segment, translating operator experience into actionable requirements

Required qualifications

• At least 10 years of hands-on ecommerce industry experience, preferably from an operator perspective
• Deep familiarity with the ecommerce technology landscape, including storefronts, ERPs, and data/analytics tools
• Proven ability to lead cross-functional teams without formal authority in a matrixed environment
• Fluency with business metrics and KPIs relevant to ecommerce operations
• Demonstrated experience presenting to executive audiences and producing written content in an authentic operator voice