Senior Ecommerce Manager

Job Summary

Data-driven and strategic, the full-time Senior Ecommerce Manager will own the customer journey end-to-end, focusing on conversion rate optimization, subscription retention, and pricing strategy in a fully remote environment.

Key responsibilities

• Design and execute a testing program to improve conversion rates and average order value across various site pages
• Manage subscription retention and churn efforts, applying behavioral principles to enhance subscriber lifetime value
• Lead pricing strategy tests to optimize margins and oversee upsell/cross-sell initiatives

Required qualifications

• 5-7 years of experience in ecommerce, subscription/retention, or growth marketing within DTC or subscription-based brands
• Hands-on experience with Shopify Plus, ReCharge, and various testing tools
• Proven track record of designing and interpreting statistically sound CRO tests
• Strong understanding of dunning management and churn reduction tactics
• Familiarity with the ecommerce/subscription tooling landscape and pricing strategy optimization