Senior Engagement Manager

Job Summary

A company is looking for a Sr. Engagement Manager, North America.

Key Responsibilities

• Expand accounts by identifying and closing cross-sell opportunities within assigned client base
• Manage client retention and secure contract renewals by collaborating with internal teams
• Oversee service delivery and ensure high client satisfaction while managing profit margins

Required Qualifications

• Bachelor's degree or equivalent required; Master's or MBA desirable
• 10+ years of experience in customer-facing roles in technology companies
• 5+ years of experience selling technology services including software support and managed services
• Proven track record of sales achievement and client account growth
• Experience in the Energy, Utilities, and Construction industries is preferred