Senior Engagement Manager

Job Summary

A company is looking for a Sr. Engagement Manager, North America.

Key Responsibilities

• Expand client accounts by identifying and closing cross-sell opportunities
• Ensure client retention and secure contract renewals through proactive collaboration
• Manage overall client relationships to enhance satisfaction and service adoption

Required Qualifications

• 10+ years of experience in technology sales, account management, or consulting
• 5+ years of experience in selling technology services, including software support
• Experience in post-sales customer-facing roles for at least 5 years
• Bachelor's degree or equivalent required; Master's or MBA is desirable
• Proven track record of meeting or exceeding sales quotas and retention targets