Senior Engagement Manager

Job Summary

A company is looking for a Senior Engagement Manager to guide project teams in delivering complex technical projects throughout the customer journey.

Key Responsibilities:

• Develop and manage comprehensive project plans with clear objectives and timelines
• Lead the execution of technical implementation projects and manage scope changes and risks
• Establish effective communication channels and cultivate strong relationships with customers and stakeholders

Required Qualifications:

• 5+ years of experience in a Project Manager or Engagement Manager role, preferably in a SaaS or technology environment
• Knowledge of project management processes and methodologies (e.g., Agile, Waterfall, Hybrid)
• Expertise in using project management tools and software (e.g., Jira, Asana, Trello)
• Strong leadership capabilities with experience in motivating and managing project teams
• Solid understanding of enterprise software implementation projects and technical documentation