Senior Engagement Manager

Job Summary

A company is looking for a Senior Engagement Manager who is passionate about product analytics and AI-driven insights.

Key Responsibilities

• Lead the discovery and implementation of foundational use cases to deliver quick value
• Integrate AI capabilities into customers' workflows to drive impactful decisions
• Define and track metrics to ensure measurable outcomes and ROI for engagements

Required Qualifications

• 5+ years of experience in client-facing implementation, management consulting, or strategic customer success
• 2+ years of experience leading large-scale enterprise software deployments with a focus on change management
• Proven ability to translate complex business problems into actionable tracking plans
• Solid understanding of AI/ML models and experience with BI or product analytics tools
• Expert-level project management skills in a fast-paced environment