Senior Engagement Manager

Job Summary

A company is looking for a Sr. Engagement Manager, North America.

Key Responsibilities

• Expand client accounts by identifying and closing cross-sell opportunities
• Manage client retention and secure contract renewals
• Oversee account management to ensure high client satisfaction and service adoption

Required Qualifications

• 10+ years of experience in customer-facing roles in technology companies
• 5+ years of experience selling technology services, including software support and managed services
• 2+ years of experience selling Application Management Services (AMS)
• Proven track record of meeting or exceeding sales quotas
• Bachelor's degree or equivalent required; Master's or MBA desirable