Senior Engagement Manager

Job Summary

A company is looking for a Senior Engagement Manager to lead services and support programs for strategic customers.

Key Responsibilities

• Own customer success and serve as a trusted advisor to achieve desired outcomes
• Conduct research and assessments to guide customer architecture and adoption decisions
• Architect and manage web performance, cloud computing, and security solutions

Required Qualifications

• 8 years of experience with a Bachelor's in Computer Science, MIS, Engineering, or equivalent
• Experience in a customer-facing role with an understanding of the consulting process
• Proven track record of managing and delivering large technical programs
• Knowledge of DevOps, web performance, and core internet technologies
• Familiarity with information security fundamentals and cloud-based systems