Senior Engineer Customer Support

Job is Expired
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Tue, Jun 04, 2024

Job Summary

A company is looking for a Senior Engineer, Customer Support

Key Responsibilities:
  • Provide exceptional support to customers with their support tickets
  • Troubleshoot complex technical issues and deliver high-level solutions
  • Engage in fast response communication through chat conversations for urgent inquiries

Required Qualifications:
  • Minimum of five years of relevant experience in customer/technical support or similar roles
  • Expertise in handling API and complex technical issues
  • Strong experience with CRM platforms and various tools and software
  • Ability to work independently in remote settings and manage time effectively
  • Proficiency in non-English languages with a C1 rating or higher (certificate preferred)

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH