Senior Engineering Manager

Job Summary

A company is looking for a Senior Engineering Manager, Customer Agent.

Key Responsibilities

• Lead and manage teams of full-stack and AI engineers, while directly managing some workstreams
• Collaborate on project planning, define achievements, identify dependencies, and ensure business goals are met
• Develop and execute technical strategies aligned with business goals to ensure reliable, user-friendly AI systems

Required Qualifications

• 7-10 years of experience managing multiple engineering teams, including remote members
• Experience building AI-driven product features in a full-stack capacity
• In-depth understanding of common engineering architectures for highly scalable systems
• Proven ability to lead and deliver complex, multi-quarter projects involving at least two teams
• Comfortable conducting performance reviews and mentoring team members at all levels