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Senior Engineering Manager

Location: Remote
Compensation: Salary
Reviewed: Tue, Aug 18, 2026
This job expires in: 29 days

Job Summary

The full-time remote Senior Engineering Manager will lead the Agent Implementations team within Twilio's Conversational Agents Organization, focusing on building and operating AI agents that enhance internal business workflows and drive operational excellence.

Key responsibilities
  • Lead engineering strategy and execution for customer AI agents utilizing Twilio platform capabilities
  • Build and scale systems to improve efficiency and automation in internal business operations
  • Collaborate with cross-functional teams to deliver production-ready AI agent solutions
Required qualifications
  • 5+ years of hands-on experience as an engineer writing production-grade code in a modern programming language
  • 3+ years of experience supervising teams of engineers across various disciplines
  • Experience fostering a culture of technical excellence and guiding teams through design decisions
  • Proven track record of shipping products to production and iterating based on customer feedback
  • Strong customer focus with a commitment to maintaining tight feedback loops

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