Senior EOR Ops Client Services Lead

Job is Expired

Location: Remote

Compensation: Salary

Staff Reviewed: Mon, Apr 29, 2024

Job Category: Healthcare

Weekly Hours: Full Time

Employment Status: Permanent

Career Level: Experienced, Senior Level

Job Summary

A company is looking for a Senior EOR Ops Client Services Lead.

Key Responsibilities:

Design and launch processes, workflows, and automations to drive internal efficiencies and enhance client service
Oversee end-to-end project management, focusing on onboarding, offboarding, and mobility workflows
Develop training programs and materials to equip teams for success and promote customer satisfaction

Qualifications:

4-6+ years of client service experience in HR SaaS or technology-driven environments
Experience managing complex customer success or operations projects
Proven success in driving account/customer health and churn prevention
Experience with resource management across diverse internal teams
Familiarity with Zendesk ticketing system is a plus

COMPLETE JOB DESCRIPTION

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Job is Expired

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