Senior Escalation Support Engineer

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Wed, Mar 04, 2026

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced, Senior Level

Job Summary

A company is looking for a Senior Escalation Support Engineer - EMEA.

Key Responsibilities

Address and resolve complex technical issues through advanced troubleshooting
Collaborate with engineering, product, and support teams to ensure efficient resolution of critical incidents
Identify underlying causes of issues and improve processes to prevent recurrence

Required Qualifications

4 or more years of technical experience with relevant products
Hands-on experience with Java/J2EE and troubleshooting Java/Spring based applications
Experience with build automation tools such as Maven or Gradle
Working knowledge of Docker, Kubernetes, and REST web services
SaaS/Cloud Product Support experience

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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