Senior Executive Assistant

Job Summary

Supporting the Chief Customer Officer and the Customer Excellence leadership team, the remote Senior Executive Assistant will provide strategic and administrative assistance, manage calendars, coordinate travel, and facilitate meetings while maintaining confidentiality and professionalism.

Key responsibilities

• Provide strategic support and administrative assistance to the Chief Customer Officer and VP of Customer Experience, including calendar management and travel coordination
• Prepare meeting agendas, coordinate logistics for events, and draft correspondence for review and distribution
• Collaborate with leadership on key initiatives and mentor other Executive Assistants within the Customer Excellence team

Required qualifications

• 8+ years of relevant experience as an Executive Assistant or in a similar role
• BS/BA degree or equivalent experience
• Experience working with a senior leadership team is preferred
• Proficiency in Smartsheet, Gmail, Google Calendar, Google for Work, and Microsoft Office
• Ability to manage sensitive information with professionalism and work independently under pressure