Senior Facilities Coordinator

Job Summary

Supporting the facility management team, the full-time Senior Facilities Coordinator will ensure successful service delivery for client facility needs while managing contractor communications, work orders, and vendor performance in a fully remote environment.

Key responsibilities:

• Coordinate with contractors and landlords for equipment service and repairs, ensuring compliance with lease agreements
• Create and manage work orders, monitor vendor performance, and communicate project status updates to clients and stakeholders
• Assist in the inspection of facilities and report on key performance indicators against service level agreements

Required qualifications:

• A minimum of 3-5 years of experience in facility management or tenant services
• Experience with CMMS systems or similar productivity tracking programs
• Clear understanding of leasing agreements and commercial real estate terminology
• High school diploma or GED required; an associate's or bachelor's degree in a related field preferred
• Previous customer service experience with strong communication skills